Q. How do purchase my order on the site?
To purchase your order :-
Q. What are the payment methods available?
ewarehouse.atkc.com.my offers various kind of Payment Methods as shown below :-
1. Credit Card/ Debit Card
2. Invoice / Cheque / Bank Transfer
After you made the payment, please send us the payment details of :
You may scan and email us the above information to: firstname.lastname@example.org or fax it to us at +603-3181 3870.
Note: Your purchased products will not be delivered until we have acknowledged the payment confirmation.
Q. How to change my account personal information and shipping address?
Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
Q. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia (MYR), EURO, GBP and USD.
Q. Are the prices published Tax inclusive or exclusive?
Our displayed prices are Tax exclusive, and subjected to Malaysia Goods & Services Tax (GST).
Q. How long does the delivery usually takes?
Delivery usually will takes about 3 to 5 working days.
Q. I still have doubts!
Do not worry about it. Please kindly email us at email@example.com or call us at +603-3181 8870, and our online support team will be more than happy to assist you.